Investigating the effect of market orientation on the financial performance of Iran Mines and Mineral Industries Development and Modernization Organization (IMIDRO) with the mediating role of uncertainty in the market and customer reaction

Document Type : Research Paper

Authors

1 Assistant Professor, Department of Public Management, Payame Noor, Tehran, Iran

2 M.Sc. Department of Business Management, Payam Noor University, Tehran,

3 Ph.D. Student, Department of Management, Zanjan Branch Islamic Azad University, Zanjan, Iran.

Abstract

Title and Objective of the Article: Organizations strive for sustainable competitive advantage and increased profitability by leveraging innovation and appropriate strategic approaches. This research investigates the impact of market orientation on IMIDRO’s financial performance, with the mediating role of market uncertainty and customer reactions.
Research Methodology: This study adopts an applied approach and utilizes a descriptive survey method for data collection. The sample size consists of 164 participants selected through simple random sampling. The normality of data is assessed using the Kolmogorov-Smirnov test. The reliability and validity of measurement tools are evaluated using Cronbach’s alpha, composite reliability, convergent validity, and discriminant validity. Model fit is assessed using the CvCom, Cv Red, and GOF indices.
Research Findings: The results indicate that market orientation significantly influences financial performance, with customer reactions and market uncertainty playing a meaningful mediating role in IMIDRO.
Conclusion and Implications: The ultimate goal of the study’s recommendations is to enhance IMIDRO’s organizational performance through the selection and implementation of an appropriate supply chain strategy, employee empowerment, the creation of a flexible organizational structure, and the utilization of innovative technologies.

Keywords

Main Subjects


Alegre Vidal, J. Chiva Gomez, R. (2013). Revealing the Links between Entrepreneurial Orientation and Firm Performance. Journal of Small Business Management, 51(4), 491-507.
Cheng, Colin C. Krumwiede, D. (2017). The Role of Service Innovation in the Mark Et Orientation. New Service Performan Ce Linkage. Technovation, 32, 487 –497.
Hosseini, H. Noorzad Moghadam, E. (2019). The Impact of Innovation and Market Orientation on Business Performance and Sustainable Competitive Advantage in Industrial Enterprises. Industrial Technology Development Journal, 12(23), 21-30. (In Persian)
Khairi, B. Roshni, A. (2012). Investigating the Mediating Role of Marketing Capabilities in the Relationship between Strategic Orientations and Organizational Performance: a Case Study in National Bank of Iran. Management Quarterly, Year 10(29), 97-113. (In Persian)
Kumar, V. Jones, E. Venkatesan, R. & Leone, R.P. (2016). Is Market Orientation A Source Of Sustainable Competitive Advantage Or Simply The Cost Of Competing? Journal of Marketing, 75, 16-30.
Lettice, F. (2019). Managing In an Economic Crisis: The Role of Market Orientation in an International Law Firm. Journal of Business Research, 67, 2693 –2700.
Mahrati, Y. Doharian, A. & Rizvani, H. (2016). Investigating the Mediating Role of Market Orientation in the Relationship between the Emphasis of Top Management and the Performance of State-Owned Banks in Tehran (case study: Melli and Sepeh banks in Tehran), scientific-research journal Modern Marketing Research, 1-24. (In Persian)
Manna, H. (2018). The Role Of Organizational Orientation And Product Attributes In Performance For Sustainability. Procedia Computer Science, 122(12), 850–856.
Mariadoss Babu, J. Tanshuja, P.S. & Mouri, N. (2011). Marketin Capabilities an Innovation-Based Strategies for Environement Sustainablity: An Exploratory Invetigation of B2B Firms. Industrial Marketing Manaement, 40, 1305-1318.
Mazhari, F. Rahmati, M. & Tabar, Z. (2019). Investigating the Relationship between Strategic Orientation, Service Innovation and Market Performance. International Conference on Management, Challenges and Solutions. (In Persian)
Mian, S.A. Oswego S.U.N.Y. (2010). Antecedents and Outcomes of Entrepreneurial Firms Marketing Capabilities, an Empirical Investigation of Small Technology Based Firms. Journal of Strategic Innovation and Sustainability, 6(4).
Nurolahi, S. Kafashpour, A. Haddadian, A. (2012). Investigating the Impact of Marketing Capabilities on Market Performance through the Variable of Creating Superior Value for Customers in the Food Industry of Tos Industrial Town of Mashhad. The second national conference of modern management sciences of Golestan province, Gorgan. (In Persian)
Rahim Nia, F. Kafashpour, A. Pourreza, M. (2012). Strategic Orientation and Marketing Capabilities. Journal of Strategic Management Studies, 12, 145-166. (In Persian)
Rahimi, R. Darvishi, M. (2017). Investigating the Effect of Market Orientation on Business Performance with the Mediating Role of Organizational Innovation (Case Study: Companies Manufacturing and Supplying Parts of the National Company of Southern Oil-rich Regions in Khuzestan province). Scientific-Research Quarterly of Marketing Research, 4(19), 24-36. (In Persian)
Nopasand, S.M. Malek Akhlaq, E. & Hosseini, M. (2015). Effect of Marketing Ability, Innovation and learning on Organizational Performance, (Case Study: Tabriz Petrochemical), Human Resource Management Research Quarterly, Jam Imam Hossein University, 6. (In Persian)
Sok, Ph. O’cass, A. & Momy Sok, K. (2017). Acgieving Superior Sme Performance: Overarchinh Role of Marketing, Innovation and Learning Capabilities, Australian Marketing Journal, 21,161-167.
Talaqani, Gh. & others. (2019). the Relationship between Knowledge Management and Organizational Innovation in an Insurance Company. Insurance research, 27(1), 151-171. (In Persian)
Theodosiou M. Kehagias, J. & Katsikea E. (2012). Strategic Orientations, Marketing Capabilities and Firm Performance. Journal of Industrial Marketing Management, 1-12.
Wu, X. Sivalogathasan, V. (2015). Innovation Capability for Better Performance: Intellectual Capital and Organization Performance of the Apparel Industry in Srilangka. Journal of Advanced Management Science, 1(3), 273-277.